Will I have to make multiple payments for every item I want?
No, you will only need to make a single payment no matter how many products you order - we provide a secure single payment process to make it easier for you to shop with us.
What payment options do you offer and can I pay in my own currency?
You can pay using Visa, Mastercard, American Express, Apple Pay, Discover, Cartes Bancaires, China Union Pay or Japan Credit Bureau, PayPal and if you’re in the UK or US, Klarna. We also now offer Clearpay for UK customers and Afterpay in the US and Australia. We accept payments in £GBP, $EUR, $USD and $AUD so that you know exactly what you are paying. You can toggle your preferred currency in the navigation bar at the top of the page.
NOTE: If you are based in New Zealand, you will only be able to pay in $USD, we don't currently support $NZD payments.
How do instalment payments work with Klarna if I’m in the UK?
If you select Klarna as your payment method at checkout you will pay the cost of your order in three equal instalments allowing you to spread the cost of your purchase over time. Enter the credit or debit card details of your choice and make automatic payments every 30 days. Your first instalment will be collected when your order is confirmed and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. Please note the minimum spend for this payment type is £35. Review your latest purchases and pay any open balances by logging into your Klarna account here.
How do instalment payments work with Klarna if I’m in the US?
If you select Klarna as your payment method at checkout you will pay the cost of your order in four equal instalments allowing you to spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. Please note the minimum spend for this payment type is $10. Review your latest purchases and pay any open balances by logging into your Klarna account here.
How do instalment payments work with Clearpay if I’m in the UK?
Clearpay allows you to shop now and pay later, always interest-free. With Clearpay, your purchase will be split into 4 payments, payable every 2 weeks. Just select Clearpay at checkout, log in or create your account where an instant approval decision will be made. The first payment is due at the time of purchase. To be eligible for credit from Clearpay, you must be 18 or over and a permanent UK resident (excluding the Channel Islands).
How do instalment payments work with Afterpay if I’m in the US or Australia?
Afterpay allows you to shop now and pay later, always interest-free. With Afterpay, your purchase will be split into 4 payments, payable every 2 weeks. Just select Afterpay at checkout, log in or create your account where an instant approval decision will be made. To be eligible for credit from Afterpay.
Can I pay over the phone?
Unfortunately, we're unable to take payment over the phone.
I’ve spotted a product cheaper somewhere else - what can you do about it?
If the product is cheaper on the brand's own website, or via one of their direct sales channels, please Contact Us and we will match the price for you!
Please note we're unable to offer a price match for products sold through independent retailers, or being shipped internationally.